Last Updated: September 22, 2026
At Mavlori™, operated by Hangzhou Zhuozhi Mind Sports Development Co., Ltd., we respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, place an order, contact customer service, or otherwise interact with our online store, as well as how that information may be used, shared, and protected.
By using our website or purchasing from Mavlori™, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We collect information that is reasonably necessary to operate our store, process purchases, communicate with customers, and improve our Services.
Information You Provide Directly
When you place an order, create an account, sign up for communications, or contact us, we may receive information such as:
- Full name
- Email address
- Telephone number
- Shipping address
- Billing address
- Order details
- Customer service messages
- Account information
- Payment-related information required to complete a transaction
Payment information is generally processed through authorized payment providers rather than being stored directly by Mavlori™.
Information Collected Automatically
When you browse or interact with our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Approximate location derived from technical information
- Pages viewed
- Referring website or source
- Shopping and checkout interactions
- Cookie identifiers
- Website performance and usage data
This information helps us operate, secure, measure, and improve the website.
2. How We Use Personal Information
We may use collected information for legitimate business purposes related to operating the Mavlori™ store.
These purposes may include:
Order Processing
To confirm purchases, process payments, prepare shipments, communicate delivery information, and provide order updates.
Customer Service
To respond to product questions, order inquiries, return requests, technical questions, and other support needs.
Website Improvement
To understand how customers use our website and improve navigation, products, content, and overall shopping experience.
Fraud Prevention & Security
To identify potentially unauthorized transactions, protect customer accounts, and help prevent misuse of our Services.
Marketing Communications
Where permitted and where you have provided any required consent, we may send information about:
- New products
- Special promotions
- Store updates
- Discounts
- Other Mavlori™ offers
You may opt out of promotional communications at any time.
3. Payment & Data Security
We take reasonable measures designed to protect personal information used through our Services.
Our store may use encrypted connections and secure payment technology provided by Shopify and authorized payment processors.
Payment card information is generally transmitted directly to payment providers through secure checkout systems.
Mavlori™ does not normally store complete credit or debit card numbers on its own servers.
No online system can guarantee absolute security, but we use commercially reasonable safeguards intended to reduce unauthorized access, disclosure, alteration, or misuse of personal information.
4. Service Providers & Third Parties
We may share limited personal information with companies that provide services necessary to operate our business.
These may include:
- Shopify
- Payment processors
- Shipping and logistics providers
- Customer service providers
- Fraud-prevention services
- Analytics providers
- Email and communication platforms
- Advertising and marketing platforms
- Website technology providers
These third parties may process information only as necessary to provide their services, subject to their own contractual and legal obligations.
We may also disclose information where required by law, legal process, regulatory request, or when reasonably necessary to protect our customers, our business, or our legal rights.
5. Advertising & Analytics Technologies
Our website may use third-party analytics, advertising pixels, cookies, or similar technologies to understand website activity and measure the effectiveness of advertising.
Depending on the services enabled on our store, these providers may include platforms such as:
- Meta / Facebook / Instagram
- AppLovin / Axon
- Shopify analytics and advertising services
These providers may collect information about interactions with our website and, subject to their own policies and applicable law, may use such data for measurement, analytics, attribution, or advertising.
Their processing practices are governed by their respective privacy policies.
6. Cookies & Similar Technologies
Mavlori™ uses cookies and similar technologies to support website functionality and improve the shopping experience.
Cookies are small pieces of information stored on your device or browser.
We may use several categories of cookies.
Essential Cookies
Necessary for basic store operations, including:
- Shopping cart functionality
- Checkout
- Security
- Account access
- Session management
Analytics Cookies
Used to understand how visitors interact with our website and identify opportunities to improve performance.
Functional Cookies
Used to remember certain preferences and improve convenience.
Marketing Cookies
Used by us or advertising partners to measure campaigns and, where permitted, provide more relevant advertising.
You can generally control or block cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of the website.
7. Third-Party Websites
Our website may contain links to services or websites operated by other companies.
Once you leave the Mavlori™ website, the privacy practices of those external services are governed by their own policies.
We are not responsible for the privacy practices, security, availability, or content of independently operated third-party websites.
We recommend reviewing their privacy policies before providing personal information.
8. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to request:
- Access to personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain information
- Withdrawal of marketing consent
- Restriction of certain processing
- Information about how personal data is used or shared
Some rights may be subject to legal exceptions or identity verification requirements.
To submit a privacy request, contact:
We may request reasonable information to verify your identity before completing a request.
9. California Privacy Information
If you are a California resident, applicable California privacy laws may provide additional rights relating to your personal information.
Depending on the law that applies to your situation, these rights may include:
- Requesting information about certain personal data collected about you
- Requesting correction or deletion of eligible information
- Learning about certain disclosures of personal information
- Opting out of certain uses of personal information where required by law
We will not discriminate against customers for exercising legally protected privacy rights.
You may contact us at service@mavlori.com to submit a privacy-related request.
10. Browser Privacy Signals
Certain browsers offer privacy controls, including cookie restrictions, Global Privacy Control signals, or similar mechanisms.
Where required by applicable law and technically supported by our website or service providers, we may recognize eligible privacy preference signals.
Browser settings and privacy tools may also be used to restrict cookies or tracking technologies.
11. Children’s Privacy
Mavlori™ products and Services are intended for general adult consumers and are not directed toward children under the age required by applicable privacy law.
We do not knowingly seek to collect personal information directly from children in violation of applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, contact:
We will review the request and take appropriate action where required.
12. Marketing Emails
We may use email addresses to:
- Confirm orders
- Send shipping updates
- Respond to customer service inquiries
- Deliver transactional notices
- Send promotional communications where permitted
Promotional emails will include a method to unsubscribe.
If you unsubscribe from marketing communications, you may still receive transactional communications necessary to manage an order or account.
We aim to honor valid marketing opt-out requests promptly.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.
Retention periods may depend on factors such as:
- Order history
- Accounting obligations
- Tax requirements
- Fraud prevention
- Customer service records
- Legal obligations
- Dispute resolution
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled according to applicable legal requirements.
14. International Data Processing
Because Mavlori™ operates an international online store and uses global service providers, personal information may be processed in countries or regions outside your place of residence.
For example, information may be processed by:
- Shopify
- Payment providers
- Logistics companies
- Cloud service providers
- Advertising platforms
- Analytics providers
Where required, appropriate legal mechanisms may be used for international data transfers.
15. Data Breach Response
If we become aware of a security incident involving personal information, we will investigate the matter and take reasonable steps to contain and address the issue.
Where applicable law requires notification, affected individuals and relevant authorities will be informed in accordance with the applicable legal requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updates may be made to reflect:
- Changes to our business
- New technologies
- Changes to service providers
- Legal or regulatory developments
- New privacy practices
The latest version will be posted on this page with an updated revision date.
We encourage customers to review this page periodically.
17. Contact Information
If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us.
Mavlori™
Hangzhou Zhuozhi Mind Sports Development Co., Ltd.
Legal Representative: Zeng Guoxiu
Address:
Room 209, Building 22, No. 59 Shixiang Road
Shiqiao Subdistrict, Gongshu District
Hangzhou, Zhejiang, China
Email: service@mavlori.com
Phone: +86 152 5956 5941
Customer Service Availability:
24 Hours a Day, 7 Days a Week